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Talent Development Solutions at Concentrix through Apprenticeships

Photo: Front: Mark Miller (Sales Apprentice, Concentrix). Back L-R:  Sarah McKay (Senior Director, Service Delivery, Concentrix); Martina Quinn (Learning and Development Lead, Concentrix), Aidan Sloane (Head of Skills and Apprenticeships, Belfast Met).

 

 

 Belfast Met’s partnership with Concentrix is providing talent development solutions through apprenticeships

 

The value of apprenticeships and how they support businesses across a wide range of sectors cannot be underestimated. From harnessing new talent, equipping our workforce with practical skills and qualifications, to businesses benefitting from having a motivated workforce trained to meet changing business needs, apprenticeships are more vital now than ever before. The recent financial support package from DfE to support businesses employing apprentices has endorsed the value of apprenticeships for businesses and has seen many successful applications across this scheme. 

 

With many opportunities across a  range of diverse industry sectors, apprenticeships are an effective solution for  talent and workforce development strategies. Belfast Met is an established partner of choice for employers in Northern Ireland, with its Centre for Skills and Apprenticeships playing a key role in designing, developing and delivering flexible employer-led solutions in many areas, including digital learning solutions and innovative approaches to recruitment and delivery.

 

Belfast Met has forged many exciting strategic partnerships with regional, national and international employers that offer a comprehensive range of solutions enabling employers to maximise the development of their workforce. By working closely with our employer partners, we deliver workforce development and apprenticeship solutions that are based on employer need and offer maximum return on investment.

 

The College has been working closely with Concentrix as a critical partner during a period of strategic growth and workforce development planning.  Concentrix is a world-leading company offering ambitious people a life-shaping chance to succeed in an exciting career as part of its apprenticeship programme in partnership with Belfast Met.

 

As a global company, it shares the College’s values of helping people to develop skills, ensuring that apprentices thrive in their chosen career pathway, and Belfast Met’s partnership with Concentrix fulfils the College’s ethos towards holistic learning, enabling apprentices to gain the necessary skills for career development.

 

Aidan Sloane, Head of Skills & Apprenticeships at Belfast Met said, ‘‘Belfast Met’s partnership with Concentrix has been an incredibly positive and rewarding experience for the College. We have worked in close collaboration with the excellent team at Concentrix to develop and embed innovative apprenticeship solutions that meets the needs of their business.

 

“The apprenticeship programmes provide a unique and innovative opportunity to work with a pool of talented apprentices through the provision of tailored training that Belfast Met delivers. The College’s partnership with Concentrix enables employees to develop the requisite skills required to work in this exciting field and demonstrates how an apprenticeship model can work for employees and employers, as they work together to develop new ideas and continue to introduce new talent into industry with a global company.”

 

The technology-enabled company provides innovative digital outcomes for a wide range of businesses and the public sector, and is currently recruiting for positions in its Belfast offices, so there will be more opportunities for people to join the company and complete an apprenticeship through Belfast Met.

 

Sarah McKay, Senior Director, Service Delivery, Concentrix commented on the firm’s partnership with Belfast Met, “At Concentrix we are passionate about developing our staff and supporting them as they progress their career with us.  That is why we are delighted to be working with Belfast Met on the NVQ apprenticeship programme, which really focuses on the key capabilities needed for our staff to improve their skills. 

 

“The programme enables Concentrix staff to better understand and develop key skills which support enhanced customer service, client satisfaction, time management and relationship building.  These are essential areas which will provide the foundation for our staff to take the next step in their career.”

 

Belfast Met and Concentrix have worked in partnership with flexibility, agility and dedication to co-design the apprenticeship programme, which has positively affected how Concentrix recruits and upskills within their business.

 

Many employers see growth and improvement in productivity in their business, whille at the same time are contributing to the skills needs of the Northern Ireland economy.

 

For more information about apprenticeship business solutions at Belfast Met go to https://www.belfastmet.ac.uk/apprenticeships/how-apprenticeships-work/

 

Source: Press Release

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